If you need to report a group addition, change, or termination from our network, complete the ACT Group Form.
If you have any questions about how to complete the form, email [email protected].
We offer several short videos dedicated to health plan education and support. Visit our YouTube channel to access all First Choice Health videos.
Looking for provider videos? Visit our Provider Webinars page.
Please see the resources below for First Choice Health's communications regarding updates on Change Healthcare's cyber response.
- FCH Update on Change Healthcare 3/21/2024
- FCH Update on Change Healthcare 2/26/2024
- FCH Notice on Change Healthcare 2/22/2024
- FCH Change Healthcare FAQ
Stay informed with UnitedHealth Group's latest information on the Change Healthcare Cyber Response.
Read the most recent FCH client communication.
The payor manual is available within the payor portal. To gain access, please reach out to [email protected].
We encourage First Choice Health members to take advantage of Preventive Care Services. Routine checkups and screenings can help you avoid serious health problems, allowing you and your doctor to work as a team to manage your overall health, and help you reach your personal health and wellness goals.
Quarterly 'Standard' GeoAccess reports illustrate the breadth of our network in the following states: Alaska, Colorado, Idaho, Montana, North Dakota, South Dakota, Oregon, Washington and Wyoming. These reports display the number of a given provider type/group (e.g., PCPs, specialists, pediatricians, etc.) within a specific zip code, city, or county. Submit a request for customized GeoAccess reports.
To access the tools and resources you are required to Sign In to First Choice Health.
- Claim Status Inquiry
- Claim Activity Report
- GeoAccess Reports
- State of the Network
- Provider Credentialing Status
- Payor Bulletins
- Newsletters
- Repricing Instructions
- Remote Access Guidelines
- Monthly Provider Files
- Timely Audit Process Files
- Mid-Month Provider Files
- OIC Report