First Choice Health
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for Clients

First Choice Health Medical Management (FCH MM) provides clients with Utilization Management, Case Management, Behavioral Health Coordinated Care, Health Promotion Services and Administrative Support.

  • Utilization Management supports patient Pre-authorization, Inpatient Concurrent Review and Discharge Coordination.
  • Case Management supports the management of Catastrophic, Complex and Chronic Medical Management needs.
  • Behavioral Health Coordinated Care manages the process of Mental Health and Chemical Dependency issues.
  • Health Promotion Services provide our clients with proactive wellness tools for their employee population such as, Health Assessments (HA), Biometric Screenings, Wellness Coaching, Disease Management, 24/7 Nurse Line and Maternity Management.

First Choice Health Medical Management (FCH MM) also supports First Choice Health Administrators (FCHA) with a variety of administrative services including: Appeals, External Review Organization Facilitation, Pharmacy Coordination, Post-claim Medical Review and Clinical Expertise and review for Stop Loss.

Tools and Resources for Clients

Services include:

  • Utilization Management
    • Pre-authorization
    • Inpatient Concurrent review
    • Discharge coordination
  • Case Management of catastrophic, complex and chronic medical management needs
  • Behavioral Health Coordinated Care (Mental Health & Chemical Dependency)
  • Health Promotion Services
    • Health Assessment
    • Biometric Screening
    • Wellness Coaching
    • Disease Management
    • Maternity Management
    • 24/7 Nurse Line
  • First Choice Health Administrators (FCHA) Administrative Support

Using the Tools and Resources

Pre-authorization requests, CM referrals and Outpatient Mental Health requests can be accessed and completed via the web, telephone or fax. The UM/CM application can be accessed via the secure online portal.


Contact First Choice Health Medical Management (FCH MM)

Contact our Intake Coordinators by phone at (800) 808-0450, by fax at (888) 272-3289.