Physician Assistance Program (PAP)
Physician Assistance Program (PAP) services are available to physicians, their spouse or domestic partner, and children up to age 26. When you call our toll free number, you will speak with a customer service representative who will ask a few brief questions. We’ll need to know your name and the company you work for, the type of problem you are experiencing and your preferences about location and time for meeting a Physician Assistance Program (PAP) provider. The provider will be notified of your needs and will call you directly to schedule your assessment sessions.
We understand the importance of making reliable, confidential services available to physicians and covered dependents. Information about contacting the PAP and conversation details will never be released to your employer or a third party without your request and signed consent.
The consultation and assessment service provided allows us to refer you to the right PAP provider for face-to-face assessment. Our expansive provider network allows us to refer you to a provider in a location that is convenient for you.
Our website allows you and your covered dependents to access a variety of online resources that provide program orientation, opportunities to contact the PAP or schedule an appointment, as well as additional training your employer may require. The Work Life Resources section of the website, accessed through the secure online PAP portal, specifically assists physicians and their covered dependents with the challenge of balancing work and life.
Tools and Resources for Physicians |
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Using the Tools and Resources |
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Physicians can contact the PAP by phone at (800) 777-1323, 24-hours a day, 7-days a week. Physicians can also log onto www.FirstChoiceDOC.com to schedule an appointment online or to view Work Life Resources.
Contact the PAP |
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Call the PAP at (800) 777-1323, 24-hours a day, 7-days a week. For hearing impaired call our toll free TTY number at (800) 777-4969.