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Job Summary

First Choice Health EAP is seeking a sharp Clinical Account Executive to perform account management, crisis intervention, supervisor and manager consultations, group training and trauma debriefing. This is a dynamic and versatile position which satisfies those looking for a role that offers both clinical and business components. 

Main Duties

Implements, manages and nurtures positive relationships with groups/companies that have an EAP contract with First Choice Health EAP

Administratively prepares renewals, invoices and utilization reports to discuss with HR teams, points of contact and insurance brokers

Provides support for these groups to include consultations with supervisors regarding risk management, poor employee performance or substance abuse problems

Provides in-the-moment telephonic crisis support for employees

Assesses, plans and conducts onsite critical incident stress debriefings where there has been a traumatic incident such as an employee death, robbery, natural disaster, etc.

Participates in weekly clinical team consults and staff meetings

Conducts employee and supervisor orientations, onsite trainings (such as stress management, resilience, reasonable suspicion alcohol training) and other outreach services as requested

Provides regional onsite services to market the EAP and nurture relationships with clients that may require occasional overnight travel

Other related duties as assigned 


Fully licensed mental health provider in Washington State

Two years EAP or clinical mental health experience preferred

Excellent ability to network and build solid working relationships

Proven experience and ability to work in team based environment

Ability to multi-task and show flexibility towards service requests

Experience and comfort in group trainings and presentations

Strong computer skills and knowledge of Word, Excel, Outlook and PowerPoint

Ability and desire to learn and quickly become proficient with other operating systems

Ability to communicate professionally both verbally and in writing at all echelons of management

Current Washington State Driver's License 

Our Benefits

Become a First Choice Health employee and enjoy our generous benefit package. We offer competitive benefits that are much beyond the traditional basics.

Click here to learn more about our competitive benefit package.

How to Apply

Please submit your resume to jobs@fchn.com.

Additional information about our company may be found on our website www.fchn.com