CONTRACT MANAGER, CLIENT SERVICES

Job Summary

Responsible for managing new and renewing contracts across three lines of business: Preferred Provider Organization, Third Party Administration, and Employee Assistance Program.  Provide oversight of contracts to ensure compliance and operational processes are supportive of contract provisions and associated pricing.  Manage oversight and renewal of vendor contracts and NDAs associated within each business unit. Act as liaison between FCH Compliance, Finance, and Account Management to ensure all updates are communicated to team members and accurately integrated into client contacts.


Main Duties

    • Responsible for drafting applicable contracts to support new business opportunities across three (3) lines of business. 
    •         Preferred Provider Organization (Contract Holder Agreement)
    •         Third Party Administration (Administrative Service Agreement)
    •         Employee Assistance Program
    • Initiate and oversee execution of NDAs with vendors, accounts, and other third-parties
    • Support drafting client specific contract renewals across all lines of business.
    • Maintain records for correspondence and documentation in relation to established contracts and those in progress.
    • Solve any contract related problems that may arise with other parties and internally with the company itself.
    • Prepare and facilitate annual rate renewal communication for PPO line of business.  Manage timely communication and DocuSign process.
    • Partner with compliance to draft compliance client bulletins.
    • Manage centralized repository for all contract and compliance updates for each line of business.
    • Ensure that contract provisions are supported by finance and operations.
    • Partner with compliance & functional areas to ensure contract provisions remain relevant and compliant with intent of partnership.
    • Oversight and management of vendor contracts that fall within each business unit. 
    • Communicate and present information to stakeholders about all contract related matters.
    • Other duties as requested


    Requirements

          •       BA/BS degree or equivalent combination of education and experience required
          •       A minimum of 5 years healthcare contracting experience (PPO / TPA / EAP)
          •       Thorough knowledge of healthcare industry and market dynamics
          •       Strong written and communication skills
          •       Ability to work independently and/or in collaboration with various departments and levels of personnel
          •       Ability to organize and prioritize work
          •       Demonstrate effective problem solving, analytical and organization skills
          •       Strong human relations skills
          •       Professional appearance and manner


          Our Benefits

          Become a First Choice Health employee and enjoy our generous benefit package. We offer competitive benefits that are much beyond the traditional basics.

          Click here to learn more about our competitive benefit package.


          How to Apply

          Please submit your resume to [email protected].

          Additional information about our company may be found on our website www.fchn.com