If you need to report a group addition, change, or termination from our network, complete the Group Information Form (referred to as 'Exhibit E' in the Contract Holder Agreement).
If you have any questions about how to complete the form, email [email protected] or call (800) 231-6935 and ask to speak with your assigned Account Manager.
We offer several short videos dedicated to health plan education and support. Visit our YouTube channel to access all First Choice Health videos.
Looking for provider videos? Visit our Provider Webinars page.
First Choice Health provides a directory listing Behavioral Health facilities throughout the United States which are considered in our Provider Network. If you or a family member are looking for a facility to treat Substance Use or Mental Health issues, we recommend that you consider one of the locations listed in this directory.
Click here to view the most recent Behavioral Health Directory.
We encourage First Choice Health members to take advantage of Preventive Care Services. Routine checkups and screenings can help you avoid serious health problems, allowing you and your doctor to work as a team to manage your overall health, and help you reach your personal health and wellness goals.
Quarterly 'Standard' GeoAccess reports illustrate the breadth of our network in the following states: Alaska, Colorado, Idaho, Montana, North Dakota, South Dakota, Oregon, Washington and Wyoming. These reports display the number of a given provider type/group (e.g., PCPs, specialists, pediatricians, etc.) within a specific zip code, city, or county. Submit a request for customized GeoAccess reports.
To access the tools and resources you are required to Sign In to First Choice Health.
- Claim Status Inquiry
- Claim Activity Report
- GeoAccess Reports
- State of the Network
- Provider Credentialing Status
- Payor Bulletins
- Repricing Instructions
- Remote Access Guidelines
- Monthly Provider Files
- Timely Audit Process Files
- Mid-Month Provider Files
- OIC Report