Contact Us

For fastest service, please call the number located on your member ID card.

• If you are an HPA Member (Member ID starts with 87), visit www.fchn.com/mfc to view your benefit information online or email [email protected].
• If you are an EAP Member, visit www.fchn.com/Members/EAP to log into your account.
• All other members, visit www.fchn.com/PayorSearch to search for your employer and their specific contact and benefits information.

• To access provider forms and resources, click here. Use the Provider Update Form to make demographic changes and use the Find a Provider Search to see how you display to our members.
• Credentialing inquiries: Call 800-231-6935 or email [email protected]
• Fee schedule requests or pricing discrepancies: Email Provider Relations at [email protected]
• Other provider inquiries: Email Customer Service at [email protected]
• If you are an EAP Provider, please call 206-268-2340 or email [email protected].

If you are interested in a quote on one of our products, please enter a Request for Proposal.

Email [email protected] with any questions that you may have (please include your location).

• WA Sales: 206-268-2316 or 509-227-5710
• OR Sales: 503-597-4154
• Big Sky (Montana) Sales: 406-371-9773
• EAP Sales: 206-268-2867
• All other areas: 800-257-1185

Please contact Ron Cornell at [email protected] with questions or interview requests.