For fastest service, please call the number located on your member ID card.
- If you are an HPA Member (Member ID starts with 87), visit www.fchn.com/mfc to view your benefit information online or email [email protected].
- If you are an EAP Member, visit www.fchn.com/Members/EAP to log into your account.
- All other members, visit www.fchn.com/PayorSearch to search for your employer and their specific contact and benefits information.
- To access provider forms and resources, click here. Use the Provider Update Form to make demographic changes and use the Find a Provider Search to see how you display to our members.
- Credentialing inquiries: Call 800-231-6935 or email [email protected]
- Fee schedule requests or pricing discrepancies: Email Provider Relations at [email protected]
- Other provider inquiries: Email Customer Service at [email protected]
- If you are an EAP Provider, please call 206-268-2340 or email [email protected].
If you are interested in a quote on one of our products, please enter a Request for Proposal.
Email [email protected] with any questions that you may have (please include your location).
- WA Sales: 206-268-2316 or 509-227-5710
- OR Sales: 503-597-4154
- Big Sky (Montana) Sales: 406-371-9773
- EAP Sales: 206-268-2867
- All other areas: 800-257-1185
600 University Street, Suite 1400
Seattle, WA 98101-3129
Main: (800) 467-5281
Fax: (206) 667-8062
221 North Wall Street, Suite 310
Spokane, WA 99201
Main: (509) 227-5700
Fax: (509) 838-1777
10260 SW Greenburg Rd Ste 400
Portland, OR 97223
Main: (877) 287-2922
Fax: (503) 652-8087
1156 16th Street West, Suite 18
Billings, MT 59102-4118
Main: (888) 256-6556
Fax: (406) 256-9466