Contact Us

Customer Service

For fastest service, please call the number located on your member ID card

Call: 800-467-5281 (TTY: 711)

Email [email protected]


Credentialing questions: email [email protected]

Fee schedule requests or pricing discrepancies: email [email protected]

EAP Providers: email [email protected] 

Check payor websites to review benefits and eligibility or refer to the member ID card

Sales & Marketing

Email [email protected]

Looking for a proposal? Make a request online

Corporate Inquiries

Call: 833-990-3246

Media Inquiries

Email [email protected]

Mailing Address

P.O. Box 2289
Seattle, WA 98111-2289

  • Seattle, WA

    400 Westlake Avenue North, Suite 1500
    Seattle, WA 98109

    Main: (800) 467-5281
    Fax: (206) 667-8062

  • Spokane, WA

    221 North Wall Street, Suite 310
    Spokane, WA 99201

    Main: (509) 227-5700
    Fax: (509) 838-1777

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