For more than 15 years, First Choice Health Employee Assistance Program (EAP) has been providing solutions that help employers develop and maintain healthy work environments while improving employees' health and productivity at work and home. We offer assessment and referral, clinical support, and crisis services along with a wide range of tools and resources. We specialize in high-touch service and innovative techniques to provide comprehensive support to our customers.
Established in 2002 Serving over 300,000 people and 750 employers 50,000 providers nationwide 97% client satisfaction rate
Serving industries such as: Healthcare, Education, Unions/Trusts, Local Government, Financial Services, Transportation, Emergency Services, and more.
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Supervisor Support, Coaching and Advice, Education Planning, Conflict Resolution, Networking Tips
Crisis Support, Parenting Resources, Child and Eldercare, Education Planning, Referral Services
Wellness Promotion, Health Risk Assessments, Anxiety/Depression, Alcohol/Drug Issues, Nurse Line
Home Ownership, Legal Assistance, Financial Advice, ID Theft and Fraud Resolution
Crisis Management & Response
We are your frontline support when dealing with the unexpected, such as employee deaths, violent episodes, natural disasters or other crises. Our experienced staff is on-call to help your managers, employees, and organization recover and stay resilient. Leadership may consult with our EAP experts at any time, to help defuse potentially explosive situations as well as assist in decreasing liability and potential legal actions.
When valuable employees are disruptive or violate company policy, we help you develop a treatment plan and monitor compliance until a Return to Work Agreement is completed. We are experienced in following DOT guidelines. 87% of referrals successfully complete their plan and are retained in the workforce, saving the employer the time and cost of employee turnover.
First Choice Health EAP will support your leadership in applying company policy, and guide management through every step of the drug-free workplace process, including reviewing federal regulations for education, documentation, treatment compliance, and follow-up testing.
Dedicated Account Management
We work to build a relationship with you. Our experienced account management team follows a high-touch approach with customized support to provide an optimized experience for each client.
Our clinical team can help you review your on-demand Utilization Reports and data insights to understand trends and offer solutions.
At First Choice Health EAP, we understand the diverse needs of an organization, and offer comprehensive support to employees and their family members. From customized online content to engaging monthly newsletters, we take great care to provide you the best tools to promote the EAP to your staff and ensure they have access to the professional care and services they deserve.
We can complement your compliance and other training needs with customized onsite topics such as Building Resiliency, Reaching Potential, Mindfulness, Sexual Harassment Prevention, Workplace Violence Prevention, Managing Stress, and many more. We support multiple languages and translated materials are always available. Our multicultural provider network is here to meet your needs.
Our customized Physician Assistance Program (PAP) is tailored to meet the specific needs of hospitals and physicians. We also offer Member Assistance Programs (MAP) and Student Assistance Programs (SAP).
We Work to Say "Yes"
Your dedicated account manager is a trusted partner, finding ways to say "YES" and work with you every step of the way.
Flexible, Customized Solutions
We collaborate with our clients in new and innovative ways. Let's work together to build the best solution for your company.
Licensed Counselors Available 24/7
Our experienced clinical staff are on-call to provide support, coaching, and guidance through difficult situations.
97% Client Satisfaction Rate
Our clients value our high-touch and personalized service. We believe in delivering excellence in everything we do.
The peace of mind for our managers knowing that they have professional support they can encourage the employee to contact has been one area where I hear the most positive feedback.
We have utilized First Choice Health EAP for as long as I can remember, and really appreciate their personalized services.
I am so grateful for the immediate response and compassion from you and your team during the crisis.
I just wanted to take the time to say thank you. Your quick response with a counselor, materials and resources made all the difference in the world on how well this situation was handled by our company.
Our First Choice Health providers follow up and ensure that the person in crisis is getting the care they need.
Are you already an EAP member? Call our 24/7 confidential hotline at (800) 777-4114 or log into the EAP member website.
EAP members can request an appointment or referral online, or by calling our 24/7 confidential hotline at (800) 777-4114.