Employee Assistance Program (EAP) Our EAP is dedicated to supporting people and organizations whenever they need us.

Unlike many national or embedded EAP programs, our EAP team is available 24 hours a day, 7 days a week, 365 days a year to reduce risk, decrease stress, and deliver solutions with a calm presence and human touch. Hundreds of satisfied employer groups use our EAP in Washington State and throughout the Northwest, including manufacturing, municipalities, technology companies, shipping, hospitals, financial services, and all major industries.

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Exceptional Service, Exceptional Results

In our many years of business serving the Northwest, we have established ourselves as a leader and trusted expert in the EAP industry, demonstrating success with a wide variety of clients who continue to renew our service year after year. We work hard to maintain our client attrition rate of just 0.5%.

• First Choice Health exceeds the average EAP utilization, which is 2 to 3% for embedded EAPs and 5.5% for standalone EAPs, with an average of 6.3% across our business. (Source: Attridge, M. [2019]; National Business Group on Health [2018]) 
  
  
• Reduced the length of time between the employee's request for services and their counselor match to an average of 1.67 days in 2019. 
  
  
• 70% of employees resolve issues to their satisfaction within initial EAP visits, without the need to access their health plan benefits, through our Assessment and Referral Services.

When your workforce benefits from EAPs, you will too. From customized content to engaging monthly newsletters, we take great care to provide you the best tools to promote the EAP program to your staff and ensure they have access to the support, professional care and behavioral health services they deserve. 

For Employers

Your dedicated Clinical Account Executive is a licensed mental health provider, with Master's level education, who will help you with program implementation and marketing, service questions, and consultation. They will truly feel like an extension of your human resource team for behavioral health needs. First Choice Health offers EAP resources for employers to supplement outreach, increase awareness, and boost the services employees can access when they need it most.  Our mandatory referral program and specialized training program provide best-in-class support. 

For Employees

How your employees show up at work depends on so much beyond the workplace. We provide a range of solutions to assist employees in addressing personal problems and develop their resilience both in and out of the office, ensuring optimal employee performance and engagement.