Meet our EAP Team

Jeremy, Director of Client Services

Jeremy earned a Bachelor's degree in Health Science Studies, a Master's degree in Health Administration, and has more than 14 years of experience in healthcare operations and management. Prior to joining First Choice Health, he served as the Director of Business Development at BPA Health where he led program development, revenue growth, and account management. In addition to being a former Army Medical Operations Officer, Jeremy has served in different practice management roles in internal medicine and orthopedics. Outside of work Jeremy enjoys playing board games, mountain biking, and music.

Kalie, Client Relations Specialist

Kalie was born and raised in Northeast Louisiana and still resides there today with her son and daughter. She has always had an interest in the healthcare field and is currently taking courses in medical billing and coding. She loves helping others and lives by the Quincy Jones quote "Imagine what a harmonious world it could be if every single person, both young and old, shared a little of what he is good at." In her free time, Kalie loves spending time outdoors playing softball, swimming, fishing, hunting, and riding ATVs.

Katie, Clinical Account Executive

Katie is a licensed Clinical Social Worker with over a decade of experience working in integrated healthcare settings as a therapist, program manager and medical social worker. Using a culturally responsive, trauma-informed, and equity focused approach to clinical and organizational work, she is skilled at crisis intervention, co-regulation and collaborative, strengths-based problem solving. Graduating with her Master's in Social Work in 2009 from Boise State University, she has experience working with diverse populations, including immigrants and women and families impacted by substance use and incarceration. Katie is a relational clinician and enjoys providing clinical support, training and consultation catered to the unique needs of individuals and teams. She lives in Boise, Idaho and loves hiking, volunteering, being with family and riding her bicycle.

Julee, Senior Clinical Case Manager

Julee has been with First Choice Health EAP since 2011. She is a licensed Marriage and Family Therapist and manages the EAP Mandatory Referral program, conducts Critical Incident Debriefings, trainings, and supervisor consultations. Her prior roles include serving as the Education Director for the local Alzheimer's Association for 9 years, and as School Reintegration Coordinator for UCLA Medical Center and Children's Hospital Los Angeles in pediatric oncology. Julee is also a Disaster Mental Health Volunteer with the American Red Cross and served at Ground Zero in New York after the attack on Sept. 11, 2001. She has been in private practice for over 25 years specializing in chronic illness, eldercare, trauma response, and marital and family crisis.

Sara, Senior Client Relations Specialist

Sara has 15 years of customer service experience and has been working in the healthcare industry since 2012. She studied Medical Administration at Walla Walla Community College and went on to work in Orthopedics before switching to the mental health field. Sara was born and raised in Eastern Washington where she resides today with her family. She has a deep passion for helping others and making a positive impact in client's lives.

Aubrey, Senior Operations Specialist

Aubrey is an Operational Support Specialist. She is a Seattle local with over 12 years of Customer Service Experience. She works passionately to ensure customers are getting the best service possible. Aubrey is proud to be working for First Choice Health EAP, and is dedicated to helping ensure our clients have access to mental health care.

Lindsey, Supervisor of Client Relations Specialist

Lindsey began her career as an RNA working with Azheimers/Dementia patients before pursuing her Bachelor's in Healthcare Administration with a concentration in Management. While working at The Center for Autism and Related Disorders in 2019, she obtained her license as a Behavior Therapist for children and provided telehealth therapy during the pandemic. Lindsey has always had a passion for working in behavioral health and helping those in need.

Craig, Senior Clinical Account Executive

Craig Nelson is a Senior Clinical Account Executive and has been working in the human resources and employee assistance program fields in the Pacific NW for over 40 years. With a master's degree in counseling psychology, he has worked in the behavioral health and EAP fields for Bellevue Community Services/CoHear, Magellan, Inc., and First Choice Health EAP for the past 27 years. Craig is well-known and respected in the EAP field and has served on the Board of Directors for the Pacific NW Chapter of the Employee Assistance Professionals Association (EAPA). Craig is a Licensed Mental Health Professional (LMHC), a Certified Employee Assistance Professional (CEAP), a Senior Professional in Human Resource (SPHR) and a SHRM Senior Certified Professional (SHRM-SCP).

Veronica, Clinical Account Executive

Veronica is a Licensed Independent Clinical Social Worker in the State of Washington. Graduating with her Master's degree in Social Work from Arizona State University in 2009, she has devoted her career to supporting individuals and families through case management, crisis support, and mental/behavioral health intervention. Veronica utilizes trauma-informed and evidence-based practices with a relational approach and emphasis on individual need. Veronica has over 15 years of experience providing resources and holistic wellness support in a variety of social work and clinical roles, including expertise in trauma interventions, domestic violence prevention, behavioral and mental health support, and life coaching.