Press Press Releases & Media Coverage about First Choice Health

Announcing Central Oregon Select CIN, in partnership with St. Charles Health System and Praxis Health

Wednesday, July 7, 2021

First Choice Health (FCH), a leading provider-owned health benefits administrator in the Northwest , today announced an expansion of its partnership with St. Charles Health System (St. Charles), a four-hospital network and health care company, and Praxis Health, an independent network of health care clinics, on a new direct-to-employer, value-based risk-sharing solution that will enhance members' health care experience throughout Central Oregon.

The solution, Central Oregon Select, will serve members in Deschutes, Crook, and Jefferson counties, providing high-value care through St. Charles, Praxis Health, and a growing number of participating provider facilities. Large employer groups (50+ employees) will enjoy market-leading unit cost discounts, direct collaboration with St. Charles and Praxis Health in developing value-based clinical metrics, incentivized plan design with custom tiered networks, and concierge member advocacy services.

"Our mission is to help members navigate the complex health care system by connecting them with high-quality, affordable care," said First Choice Health CEO and President Jaja Okigwe. "We believe collaboration between employer groups and health systems is a critical component in our mission to align objectives and deliver long-term value, and this partnership with St. Charles Health System and Praxis Health will do just that for the people of Central Oregon."

Helping members understand and access health care is a component of Central Oregon Select that is particularly crucial. Included with all plans is member navigation and advocacy services to guide members through their health care experience. FCH's care navigators are equipped to help members find providers, schedule appointments, discuss treatment options, estimate costs, and resolve member claim issues through billing advocacy. Member navigation services are integrated with network, plan design and member eligibility information to provide detailed solutions and ensure members are receiving personalized care.

"Throughout Central Oregon, we've too often seen employer groups face challenges in finding viable solutions to provide quality health care and balance the corresponding financial responsibilities," said Jenn Welander, chief financial officer for St. Charles. "Through this partnership with First Choice Health, participating members throughout our area will now have an enhanced health care experience through simplified access to care as well as decision and support resources each step of the way." 

First Choice Health has spent recent years developing a thoughtful approach to the delivery of health care through a direct-to-employer platform aligning the objectives of both the employer group and the health system. The collaboration between these groups will make a critical difference for members in Central Oregon seeking high-quality, affordable care.