Online therapy (also known as e-therapy, internet psychotherapy, distance therapy, etc) is becoming quite popular as of late, and an increasing number of people appreciate the features often associated with technology-based psychotherapy such as video or texting therapy. FCH EAP's online therapy partner, BetterHelp, has helped facilitate more than 41 MILLION therapy sessions online with one of their licensed counselors.

FCH EAP began offering the option for online therapy in 2019, at no additional cost to all of our clients. We encourage you to take the time needed to see what some BetterHelp users are saying about online platform, and how it has assisted them with their mental well-being by working with one of an online therapist.

Could online therapy be a good fit for you? As an alternative to traditional in-office therapy, below are some of the most common benefits that online therapy users have most appreciated, provided by our online therapy partner, BetterHelp. To try it out for yourself, EAP members can review our guide on how to get started.

1. You can communicate with someone on your own schedule:

This kind of support and treatment is available 24 hours a day, 7 days a week. Meanwhile, for traditional therapy, it can be a little more difficult fitting it into your schedule if you have a busy life. A stressed-out college kid who has a job on the side may find it difficult being present for in-office therapy visits, but when working with one of the thousands of professional therapists, that's a problem that can be avoided entirely.


2. Confidentiality:

There's less of a risk of bumping into someone you know or having someone see you pull into therapist's office for a scheduled in-person psychotherapy appointment. Despite some people having issues and reservations about e-therapy in general, this is yet another benefit as it relates to privacy.


3. Lower costs:

Online web therapy typically costs less because many of the counselors work from home and don't have common expenses like a need for a separate office, etc. These added expenses for therapists generally increases their overhead and results in them charging higher prices for therapy sessions with their clients. On the other hand, therapists working on the internet can keep their costs low, and as a result, focus on helping their clients with important life issues and other mental illness and health-related concerns.

4. For those with disabilities:

Someone who can't walk may find the traveling required to visit a therapist's office every week quite difficult. When working with a therapist via the internet however, that can completely remove the next for typical in-office therapy sessions. Examples like this are one of the many reasons why an increasing number of people appreciate the features often associated with technology based psychotherapy such as video or texting therapy. Additionally, finding and working with one of the many therapists available and helping people online has become a very useful option for someone who is able-bodied but has a fear of going outdoors, and as a result, would prefer not requiring visits at a therapist's office in-person.


5. Location and transportation problems:

With a growing number of people living in rural areas away from large cities and towns that typically have a variety of therapists available, working with a licensed professional online has added benefit. Regardless of how far away they might physically be, therapy sessions online are a very useful tool for people that depend on this type of support but are not in a geographical location with available therapists. The same would apply for someone that does not have reliable transportation needed for therapy appointments in-person, which is why more and more people are signing up for sessions with therapists online.


6. It's good for those who have trouble communicating:

Some people can't talk at all, or have trouble talking with strangers face-to-face. Trying web therapy and not worry about going to a therapist's office can help anyone having problems with verbal communication have an alternative form of communication that makes them feel more comfortable; whether that means making use of therapy chat sessions online or other types of computerized psychological treatments.


Content from our online therapy partner, BetterHelp:

Posted In:  Behavioral Health EAP

About Heather Ford

Heather Ford is the Director of First Choice Health Employee Assistance Program. She is a Licensed Independent Clinical Social Worker (LICSW) with a Masters of Clinical Social Work, and a breadth of experience including inpatient and outpatient mental health, substance abuse, domestic violence, and juvenile probation. Heather previously served as an active duty military social worker for almost 10 years including a deployment in Iraq.