Direct Contracting in Greater Spokane Gain direct access to your local healthcare partners at MultiCare Rockwood Clinic




Greater Spokane businesses can now directly contract with the region's most comprehensive network of trusted, local providers, which includes MultiCare Rockwood Clinic as well as many independent providers and practices. This enables your employees to make meaningful health decisions at the point of care with their provider.

MultiCare Connected Care (MCC) offers an alternative to traditional and costly commercial plans, resulting in healthcare savings for employees and employers, better control of your company's resources, and easy administration services to relieve pressure on your HR team.


  • Streamlined access to MultiCare Rockwood Clinic and independent providers and specialists
  • Offered to self-insured businesses
  • Partner directly with the health system through a local benefits administrator

  • Empowering employees to make meaningful health decisions at the point of care with their physician
  • Reduce employer plan costs and member out of pocket costs
  • Provide customized and competitive benefit plans to attract and retain employees

Learn more about Direct-Contracting Solutions

We asked local employers, like you, about the challenges of managing employee health plans in our community. They told us they are tired of managing unpredictable costs and increasingly frustrated by the difficulty their employees have navigating the complicated healthcare system. MultiCare Connected Care was created to address these concerns head-on with a solution that provides your employees direct access to affordable care without sacrificing quality or experience.


Local, Patient-Driven Care

Our network provides streamlined access to thousands of local providers for comprehensive primary and specialty care right where you live and work. Employing thousands of Spokane residents ourselves, we uniquely understand the needs of employers in our local community. Rockwood Clinic is the largest outpatient diagnostic and treatment center in the region, with nearly 90 locations stretching from Moses Lake to Coeur d'Alene offering primary care, urgent care and specialty care. We provide comprehensive healthcare through a diverse offering of specialties through our outpatient diagnostic and treatment centers.

Improved Employee Health

Directly contracting with the local healthcare system empowers employees to make meaningful health decisions at the point of care with their physician. MultiCare Connected Care helps your employees easily navigate the healthcare system with "concierge-level" help finding a doctor they trust and love, and guidance in understanding their benefits. Excellence in quality is part of the value you receive at Rockwood Clinic and MultiCare Connected Care. Our quality measures and our performance in many areas are consistently above the 75th National Percentile.

Control Your Healthcare Costs

Our goal is to provide high quality, affordable care with an improved patient experience, while reducing costs and keeping your healthcare dollars within the Spokane community. Our direct-contracting solution helps members reduce expenses, avoid confusing bills, and better coordinate their care while receiving a great experience. Our benefits administration experts work closely with clients to help reduce their claims costs through data trending, robust reporting, and effective administration. We've integrated our population health and utilization management services to engage and educate members, help manage their care, and enable cost-saving strategies throughout the process.

Health Benefits Administration

First Choice Health is MultiCare Connected Care's preferred TPA partner, with more than 30 years' experience working with self-insured employer groups to design and administer health plans. From customized multiple tiered networks, to our high-touch account management, First Choice Health delivers the service excellence that human resource and benefits professionals can depend on. With MCC and First Choice Health, employers will receive the best possible value, with access to a depth and breadth of services unrivaled in the Greater Spokane area.

Established in 2014, MultiCare Connected Care is an independent Clinically Integrated Network made up of a wide range of healthcare providers and services located in Spokane and Kootenai counties - from doctors to dietitians, from hospitals to home health services.

MultiCare Connected Care allows you to give your employees the high-quality care and conveniences they love, all at a rate that works for you. Find An In-Network Provider or Location

With access to the MCC Network, as well as First Choice Health PPO Network, care can be received at numerous locations:


  • 7,545 providers, advanced practitioners, and specialists

  • 184 sites of care, including primary and specialty care, urgent care, and pediatric

  • 8 hospitals

  • 8 skilled nursing facilities


Interested in Direct-Contracting for your business or client? We'll work together to build a unique benefits plan and then partner with you to help your employees and their families get the healthcare they need. Contact our team today and take your first step towards being in control of your healthcare benefits.